Terms and Conditions

1. Service Identification

KetBia is a personal fitness coaching brand offering personalized training routines, nutrition plans, and general health and wellness guidance. Services are provided digitally through social media, messaging platforms, and other digital channels.

Professional contact: ketbia.store@gmail.com

Barclay Leach — Website, social media and payments administrator — barclaydario@gmail.com

2. Acceptance of Terms

Using any communication channel associated with KetBia (Instagram, TikTok, Facebook, Threads, Discord, email, or others) implies full acceptance of these Terms and Conditions and the Privacy Policy. This acceptance is valid regardless of whether a prior payment has been made.

3. Services Description

Services offered include, but are not limited to:

• Personalized training routines
• Orientative nutrition plans
• Online fitness coaching and follow-up
• Educational content on health and wellness

Important notice: KetBia's services are orientative in nature and do not constitute medical advice, clinical nutritional counseling, or health treatment. For any medical condition, consult a certified health professional.

4. Payments, Refunds and Cancellations

• No refunds will be issued once the plan has been delivered or coaching has begun, except for errors solely attributable to the Provider.
• Cancellations before service start will be evaluated on a case-by-case basis.
• Prior payment does not grant preferential treatment or exempt the client from these Terms.

5. User Conduct — Zero Tolerance Policy

KetBia is a space of wellness, respect, and community. The Provider reserves the right to block all communication and report channels for any of the following behaviors, regardless of prior payment:

• Offensive language, insults, threats, or harassment of any kind
• Unsolicited or inappropriate sexual content
• Persistent harassment, digital stalking, or repeated unwanted contact
• Intentions unrelated to the fitness service offered
• Identity fraud or use of false information
• Defamation or damage to KetBia's reputation
• Any conduct that creates a hostile or unsafe environment

The Provider may, at her sole discretion: block the user on all platforms without prior notice, report the conduct to the relevant platforms, file a complaint with competent authorities, and publish evidence of the incident on any public platform, solely to protect her safety, privacy, and reputation, and to warn the community.

6. Intellectual Property

All content published under the KetBia brand — including routines, plans, texts, images, videos, logos, and designs — is the exclusive property of the Provider and is protected by applicable intellectual property laws.

7. Limitation of Liability

The Provider shall not be liable for:

• Injuries, physical damage, or health issues resulting from incorrect use of delivered plans
• Specific training results, as these depend on individual effort, consistency, and physical condition
• Service interruptions due to causes beyond her control

8. Governing Law

These Terms are governed by the laws of the Republic of Peru. Any dispute will be submitted to the competent courts of Lima, Peru, without prejudice to the rights that local law may grant the user in their country of residence.

9. Modifications

KetBia reserves the right to modify these Terms at any time. Changes will be published on this page with the update date. Continued use of the Service after changes are published implies acceptance of the new terms.

10. Contact

For inquiries about these Terms: ketbia.store@gmail.com