Last updated: March 2026
By accessing and using the services of KetBia (hereinafter "the Service"), operated by Ketlin (hereinafter "the Provider"), you agree to be bound by these Terms and Conditions. If you disagree with any of these terms, please do not use the Service.
KetBia is a personal creative-services brand offering video editing for content creators — dynamic edits and animations for short-form platforms such as Reels and TikTok. Services are provided digitally through social media, messaging platforms, and other digital channels.
Professional contact: ketbia.store@gmail.com
Bclay — Website, social media and payments administrator — barclaydario@gmail.com
Using any communication channel associated with KetBia (Instagram, TikTok, Facebook, Threads, Discord, WhatsApp, email, or others) implies full acceptance of these Terms and Conditions and the Privacy Policy. This acceptance is valid regardless of whether a prior payment has been made.
On WhatsApp specifically, a notice is sent at the start of every conversation informing the user that continuing the chat constitutes acceptance of these Terms and Conditions and the Privacy Policy. No claim of unawareness will be accepted.
Services offered include, but are not limited to:
Important notice: KetBia's services are creative in nature. Deliverables are edited videos based on the material provided by the client; no specific audience, reach, or growth results are guaranteed.
KetBia does not offer refunds under any circumstances. This policy exists due to the inherent limitations of the payment platforms used (PayPal, Wise, and others). Every transaction — both incoming and outgoing — incurs processing fees charged by these platforms. Issuing a refund would require KetBia to absorb two sets of fees: the original transaction fee and the refund transaction fee. This results in a net financial loss for both the Provider and the client, and is therefore not a viable option.
If a client sends a partial payment (an amount less than the full price of their chosen pack), the service will not begin until the full amount has been received. The client is responsible for covering the remaining balance. KetBia will hold partial payments for a maximum of 30 calendar days from the date of the first payment.
If the full balance is not received within 30 days, the partial payment will be forfeited. KetBia will allocate those funds toward platform fees, taxes, or other operational costs. The client will need to pay the full pack price again from scratch to initiate service. No claims regarding forfeited partial payments will be accepted, as these Terms are accepted upon any form of contact or communication with KetBia.
By engaging with KetBia through any channel — including but not limited to the website, social media, WhatsApp, email, or any other platform — the client acknowledges and accepts this payment policy in full. These Terms are presented and accepted at every point of contact, including a mandatory notice sent at the beginning of every WhatsApp conversation. No exceptions will be made.
KetBia is a space of creativity, respect, and community. The Provider reserves the right to block all communication and report channels for any of the following behaviors, regardless of prior payment:
The Provider may, at her sole discretion: block the user on all platforms without prior notice, report the conduct to the relevant platforms, file a complaint with competent authorities, and publish evidence of the incident on any public platform, solely to protect her safety, privacy, and reputation, and to warn the community.
All content published under the KetBia brand — including edits, animations, texts, images, videos, logos, and designs — is the exclusive property of the Provider and is protected by applicable intellectual property laws.
The client retains all rights to the raw footage they provide. Unless otherwise agreed, the Provider may showcase delivered edits in her portfolio and on her social channels.
The Provider shall not be liable for:
These Terms are governed by the laws of the Republic of Peru. Any dispute will be submitted to the competent courts of Lima, Peru, without prejudice to the rights that local law may grant the user in their country of residence.
KetBia reserves the right to modify these Terms at any time. Changes will be published on this page with the update date. Continued use of the Service after changes are published implies acceptance of the new terms.
For inquiries about these Terms: ketbia.store@gmail.com